You’ll need to create a free account to download CCEW forms and access advanced features. Your account provides secure access to download tracking, profile management, subscription controls, and optional form history.
Free accounts get 3 downloads per month permanently, with optional Pro upgrades for unlimited access and advanced features.

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Creating an account

1

Click sign in

Click the “Sign in” button in the top right corner of the page.
The sign-in button is always visible in the navigation bar.
2

Choose sign-up method

You can sign up using your email address or your Google account.
Using a Google account is the fastest way to sign up and provides additional security.
3

Complete registration

Follow the prompts to complete your account creation.
Account creation takes less than 30 seconds and requires only basic information.

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Viewing your profile

To access your account management, click on your profile picture in the top right corner to open your user profile modal. From here, you can manage all aspects of your account and access different sections.

Account overview

View your current subscription plan, download usage, and account status at a glance.

Completed forms

Access your saved forms history and manage form data preferences (when enabled).

Billing

View subscription details, payment methods, and billing history for Pro accounts.

Profile settings

Manage saved installer and tester profiles for quick form completion.

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Download usage tracking

Your account automatically tracks PDF download usage:
  • Monthly limit: 3 downloads per month
  • Reset date: First day of each calendar month
  • Usage display: Shows downloads used and remaining
  • Limit reached: Upgrade prompts when limit exceeded

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Upgrading to pro

If you need more than 3 downloads per month, you can upgrade to a Pro account for unlimited downloads.
1

Access upgrade option

Click the “Upgrade to Pro” button on your profile page.
You can also access upgrade options from the billing section.
2

Choose your plan

Select between monthly ($7/month) or annual ($5/month) billing.
Annual billing saves you 29% compared to monthly billing.
3

Complete payment

Enter your payment details securely through our Stripe integration.
All payments are processed securely and you can cancel anytime.

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Pro features

Unlimited downloads

Download as many CCEW certificates as you need without monthly restrictions.

Smart address search

Google Maps-powered address autocomplete with visual map verification for accurate property addresses.

NSW licence lookup

Real-time licence verification using the official NSW government database with rate limiting for fair usage.

Saved profiles

Save one installer and one tester profile with automatic profile saving and quick prefilling for maximum efficiency.

Complete form history

Access all your saved forms without the 3-form limit applied to Free accounts.

Priority support

Faster response times and priority handling for technical support requests.

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Privacy and data management

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Form data preferences

Control how your completed form data is handled:
1

Access Completed Forms

In your user profile modal, click on “Completed Forms” to access data preferences.
2

Configure form saving

Use the “Save form data” toggle to enable or disable automatic saving of completed forms.
When enabled, only completed forms (with downloaded PDFs) are automatically saved.
3

Manage existing data

When disabling form saving, choose to keep or delete existing saved forms.
Deleted form data cannot be recovered, so consider your needs carefully.

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Data control options

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Account management

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Logging out

To log out of your account, click on your name in the top right corner of the page and select “Log out”.
You’ll remain logged in until you manually log out or clear your browser data.

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Deleting your account

You can delete your account and all associated data at any time from your account settings page.
This action is permanent and cannot be undone. All your saved profiles, form history, and subscription information will be permanently removed.
1

Access account settings

Go to your profile and select “Account Settings”.
2

Find delete option

Scroll to the bottom of the settings page to find the delete account option.
3

Confirm deletion

You’ll be asked to confirm your decision before the account is permanently deleted.
Make sure you have backed up any important data before proceeding.

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Need help?

Billing support

Get help with subscription and billing questions.

Contact support

Email us for assistance with account management.